Joint Commission International (JCI) is the most experienced organization accrediting health centers internationally. It was founded in the United States and, in the more than fifty years work, JCI has assessed more than 20.000 institutions around the world.
This includes hospitals, outpatient and primary care centers, mental health centers and home healthcare services.
Outside the United States, JCI has accredited more than 700 hospitals in 60 different countries. In Argentina, Hospital Alemán was the third institution to be awarded JCI accreditation.
Hospitals voluntarily decide to undergo an intense evaluation process to measure and improve the quality and safety of their services. JCI evaluators check compliance with more than 1,100 measurable objectives included in 14 chapters of transversal topics that demand maximum quality.
JCI delegates performed the auditing between 24 and 28 June 2019.
The evaluation included different sources to obtain information:
The main objective is to develop a culture of quality and safety in all the Hospital areas. It is important to highlight that the accreditation is not an aim in itself. It is the recognition that generates a strong commitment to go on working to improve all patients’ healthcare.
The process demanded three years of work and all the areas in the Hospital went through it as a great challenge. Among other changes, it implied building improvement, modifications to how patient records are kept and diverse training courses for all the staff.
Some of the sectors that were improved are:
Some of the benefits of obtaining accreditation are: